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1 Optional unit from these Level 2 units below
• Ensure your own actions reduce risks to Health and Safety
• Manage Diary systems
• Organise business travel and accommodation
• Use IT systems
• Use IT to exchange information
• Use database software
• Use presentation software
• Use specialist or bespoke software 3 Optional units from the these Level 3 units below
• Supervise an office facility
• Procure products and services
• Manage and evaluate customer relations
• Manage the payroll function
• Complete year end procedures
• Monitor information systems
• Run projects
• Research, analyse and report information
• Plan, organise and support meetings
• Make a presentation
• Organise and co-ordinate events
• Use word processing software
• Use spreadsheet software
• Use website software
• Use artwork and imaging software
• Design and produce documents
• Plan and implement innovation and change
• Develop productive working relationships with colleagues and stakeholders
• Provide leadership for your team
• Prepare text from notes
• Prepare text from shorthand
• Prepare text from recorded audio instructions
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