Ensure your own actions reduce risks to Health and Safety
Manage customer relations
Manage diary systems
Organise business travel and accommodation
Deal with visitors
Process customers financial information
Operate credit control procedures
Store, retrieve and archive information
Research and report information
Organise and support meetings
Use IT systems
Use IT to exchange information
Use word processing software
Use spreadsheet software
Use database software
Use presentation software
Use specialist or bespoke software
Use a telephone system
Operate office equipment
Prepare text from notes
Prepare text from shorthand
Prepare text from recorded audio instructions
Produce documents
Work effectively with other people
